BPO / KPO / ITES / Research / Analytics

TECHNICAL SUPPORT Rotational Shift (Day & Night)

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Creative Hands HR Consultancy

Excellent verbal and written communication Freshers or any experience in BPO preferred. Exceptional problem-solving skills and ability to navigate challenging situations in a professional manner. Excellent organizational skills ability to prioritize, manage, multi-task, and execute projects cross-functionally. Able to apply non-linear thinking to problem-solving. Should be able to work in Rotational shifts

  • Salary : Rs. 25000 - Rs. 40000 Per Month
  • Exprience : 0.0 To 5.0 Year
  • Functional Area : ITES / BPO / KPO / Customer Service / Operations
  • Current Role : Associate / Sr. Associate -(NonTechnical)
  • Job shift : Rotational Shift (Day & Night)
  • Job type : Permanent
  • Current vacancy: 100
  • Keyskills

Desire candidate profile

Understand and become conversant in a relatively large software application Understand, interpret, reproduce, and diagnose customer problems. Perform Root cause Analysis Teach solutions to customers. Communicate clearly and precisely with customers in written and verbal form, and maintain accurate and timely records in case tracking system. Work with members of the team and other departments/teams to resolve product issues. Meet individual case management, and contractual metrics

Job education :Any Degree

Company Profile

Creative Hands HR Consultancy

Overview :

  • Location : Chennai, Bangalore Urban
  • Job details Posted on : July 25, 2019 07:29 AM Company hiring for : SOFTWARE GIANT -TECHNICAL SUPPORT
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